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Webinars Replay

For MSPs: see and control your clients' AI use

59 minJason Whitehurst and Paul Martini

Chapters
Summary

Jason Whitehurst of Futuresafe and Paul Martini of iboss show why the standard MSP stack cannot see what clients type into AI tools, and how iboss captures prompts and applies DLP to allow, block or redirect AI use. Paul walks through the console, from policies to AI usage reports, and the session closes with questions from MSPs on adopting AI safely.

Key takeaways

  1. 01

    The standard MSP stack cannot see inside AI.

    Data moving through an app built in an AI tool did not show up in EDR, MDR, firewalls or DLP in the case Jason described.

  2. 02

    Most AI security tools stop at the browser.

    Installed apps are the most they usually reach. APIs, custom AI platforms and WebSockets stay out of view.

  3. 03

    Decrypting every packet shows the prompt itself.

    iboss can allow, block or redirect AI use, such as sending someone from an unapproved model to an approved one with a coaching message.

  4. 04

    Reports show a client where the risk is.

    The console covers shadow AI, DLP incidents and user-level prompt activity, in reports a business owner can read.

  5. 05

    Getting started is quick.

    The first device deploys in about 60 seconds, an RMM tool pushes the rest, and trials run for two weeks.

Speakers

Who you will hear

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Jason Whitehurst

Chairman & CEO, Futuresafe

Hosted the session and explained how Futuresafe works with MSPs.

Paul Martini

iboss

Presented the iboss platform and the live console demo.

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For MSP partners only. We will not contact end clients.

The MSP who can see every aspect of AI takes the win.

Includes Futuresafe Safeguard, white-glove support with expert SOC services. We work for you behind the scenes, 24 hours a day.